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Success Story - Murray City

Project Details  

Murray City


Utility Billing


Government


city


WebSmart ILE

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Revamped government website improves access to information

The Murray City, Utah web site was redesigned and revamped providing improved information access and on-line applications. The On-Line Utility system was one of the applications that Murray City wanted to move directly onto the IBM i platform. This provides real time access to data and eliminates using another web application server and the associated costs for hardware, software, and programming. Hosting this application on the IBM i also means that the Murray City IS group can maintain the programs using WebSmart.

This has been one of the most satisfying experiences with a development project I have ever encountered. The staff and management were very professional and competent. Everything works the way it was planned. BCD Professional Services went out of their way to work with changes Murray City requested late in the project. I would highly recommend BCD Professional Services and WebSmart.

David Larsen, Director of Information Systems


Project Details

The new site includes secure login and payment processing. This allows Murray City residents to:

  • Access their utility account(s)
  • View current charges and account details
  • Make on-line payments via credit card.
Credit card payments are processed real time using a secure connection to Verisign's payment processing. If an individual is responsible for multiple accounts, they can view and apply payments to each account using a single login.

Account details include access to view payment, consumption, billing and service history. The data displayed allows the user to sort by column and drill down to view details. User's also have access to generate on-line graphs of their power, sewer and water consumption providing current period and year over year comparisons by month. Graphs can also be generated to show summaries for each type of service. If a user wants to view or print a copy of their bill they can generate a page that looks identical to the billing statement sent via mail.

 

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