BCD Technical Support

Contact Tech Support

 (250) 655-1766
 [7:30 - 5:00 PST]
Your Meeting ID will be Provided by a Rep.
Tech Support
Tech Support Home
Software Updates
Knowledge Base Search
Product FAQs
Code Samples
Tech Blog
System Requirements
Installation Instructions
Support Testimonials
Contact us to...
Create a Ticket
Request a Free Demo
Suggest a New Feature
Submit Feedback
Upload a Large File
Other Services
Software Training
Professional Services

Welcome! Our experienced and friendly support team is here to help you succeed with BCD products. Please do not hesitate to contact us.

    More testimonials»

Customer Portal - myBCDsoftware

Log in to myBCDsoftware.com to view your tech support tickets, create new tickets, review your license keys, download software and code samples, and much more.  Log in | Request an Account | About myBCDSoftware

Search Online Technical Resources

Search our Knowledge Base, code samples, online guides, installation instructions, updates lists, blog and technical newsletter articles.


Sign Up for Training

Get the most from BCD products with software training! Learn with self-paced online lessons or inquire about a class.

Other Online Support Resources

Create a Ticket

Fill out the form to submit all the important information in order to help you more quickly.

Upload a File

If you need to send Tech Support a file that is too large for an email attachment, you can upload it directly.


Access all product documentation including user and reference guides, tutorials and quick start guides and much more.


FTP123 is a quick and easy way to upload and download save files.

Free Product Demonstrations

Let our experienced techncial staff guide you through a tour of the product, highlighting the features and explaining how it works and answering your questions.

Provide Feedback

Tell us what you think about our:
- Technical and Sales Support
- Support Site
- Product Usability
- Website

Support Priorities

A not-so-short summary of the operating principles of the BCD Tech Support team.

Current Product Updates
WebSmart 11.3.0
WebSmart PHP 11.3.0
WebSmart for Node.js11.3.0
Presto 7.0.0
Nexus 4.54
Catapult 8.1.1
Clover 11.3.0
ProGen Plus 9.70 - Update PG97006
Spool-Explorer 8.1.1
Docu-Mint 6.6
DbGen 2.5 Update DB25R0002
File-Flash Plus 4.50