BCD Technical Support

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Welcome! Our experienced and friendly support team is here to help you succeed with BCD products. Please do not hesitate to contact us.

"Outstanding customer service and follow through, literally the best I've ever dealt with. Excellent technical skills and easy to talk to. Your whole crew is great."

- Matt Fette, Totes Isotoner Corporation     More testimonials»

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Search Online Technical Resources

Search our Knowledge Base, code samples, online guides, installation instructions, updates lists, blog and technical newsletter articles.


Sign Up for Training

Get the most from BCD products with software training! Learn with self-paced online lessons or inquire about a class.

Other Online Support Resources

Create a Ticket

Fill out the form to submit all the important information in order to help you more quickly.

Upload a File

If you need to send Tech Support a file that is too large for an email attachment, you can upload it directly.


Access all product documentation including user and reference guides, tutorials and quick start guides and much more.


FTP123 is a quick and easy way to upload and download save files.

Free Product Demonstrations

Let our experienced techncial staff guide you through a tour of the product, highlighting the features and explaining how it works and answering your questions.

Provide Feedback

Tell us what you think about our:
- Technical and Sales Support
- Support Site
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Support Priorities

A not-so-short summary of the operating principles of the BCD Tech Support team.

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Spool-Explorer 8.0.0
Docu-Mint 6.6
DbGen 2.5 Update DB25R0002
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