Presto Support

Installation Instructions

These instructions are for new installs of Presto 8.0 (and higher) only. If you are upgrading Presto from an earlier release, please log into to view the Upgrader's Guide. For additional product information, please visit the Presto home page.

Step 6: Confirm Your Server Installation. ?

Once you complete your IBM i installation you should be able to connect to your IBM i through Presto and begin running your green screen applications in a browser.

To test whether your server components have been installed and configured correctly, type your IBM i IP address in the fields below and click the button to the right.

When you click this button, your browser will attempt to launch this URL: (replacing the x's with your IP address). 8022 is the port number on which the XL_PRESTO HTTP server instance will be listening.

. . .

If the server side of Presto was successfully installed you should see your IBM i Sign On screen rendered using the default Presto skin (similar to the one illustrated below).

If you don't immediately get a successful connection check the troubleshooting suggestions below. If you can't resolve the problem, finish the PC installation process and then contact Technical Support.

IBM i Sign On Screen with Presto

Troubleshooting Suggestions

Finding Your IBM i IP Address

You can determine your IP address in the following ways:

  1. You can determine your IBM i IP address by checking the configuration of your 5250 emulator.
  2. You can also look on the IBM i using the CFGTCP command and taking an option 1.


The User Profile QTMHHTP1 must have *ALL authority to QTMHHTTP's MSGQ. To determine this you can run the command: WRKOBJ OBJ(QTMHHTTP) OBJTYPE(*MSGQ) and take a 5 to display authority. If QTMHHTP1 is not in the User list or has an object authority other than *ALL you can run this command to edit QTMHHTTP's MSGQ authority: EDTOBJAUT OBJ(QUSRSYS/QTMHHTTP) OBJTYPE(*MSGQ).

Virtual Terminals

To use Presto you must have enough available virtual terminal jobs. To check this use the command DSPSYSVAL SYSVAL(QAUTOVRT). The value that appears should represent at least 3-5 times the maximum number of users you anticipate could be connected to your system. If it is 0 or low, prompt the command CHGSYSVAL SYSVAL(QAUTOVRT) to change it to a higher value.

QUSRWRK Subsystem

Some of the Presto jobs must run within the QUSRWRK subsystem, which must be active. Run the command WRKACTJOB SBS(QUSRWRK) to check this. If it isn't, start it with the command STRSBS QSYS/QUSRWRK.

If you have a question about the install, give us a call. You can reach our Technical Support team at (250) 655-1766 [7:30-17:00 PST] or the Sales team at (630) 986-0800 [8:00-17:30 CST]. You can also email us.